StoreProtect
Worth storing? StoreProtect it. Our storage. Your peace of mind.
We can provide protection for your stored goods on a new replacement basis.
Whilst in storage, your goods are stored at your risk. We strongly recommend you arrange protection for goods in storage for added peace of mind.
We’re pleased to offer extended liability protection under StoreProtect.
StoreProtect is an enhanced contractual liability arrangement that allows customers to purchase additional protection for stored goods (subject to terms and conditions).
If stored goods are lost or damaged, customers who opt for StoreProtect can submit a request to the self storage facility operator to investigate the cause of the loss or damage.
If the operator (or the appointed Claims Administrator) determines that the goods were lost or damaged due a cause that could have reasonably been prevented by the operator, the operator may replace the existing contractual liability limitation in the licence agreement with enhanced liability (up to the customer’s Declared Value) under StoreProtect.
Our liability under StoreProtect is accepted on a new replacement basis for most goods you store.
Please read our Self Storage Licence Agreement and StoreProtect Addendum for full details of the protection offered. You must also read the Target Market Determination, which is linked within the StoreProtect Addendum. StoreProtect is not available for customers outside the stated target market.
To benefit from StoreProtect, you must declare an appropriate new replacement value for all goods stored (the Maximum Replacement Value). This figure must be adequate to include all goods at all times.
If you do not opt for StoreProtect, our standard terms limit our liability to you. By signing our licence agreement, you understand that if your goods are lost or damaged, you may have to bear that loss. Further, if your goods cause any damage or loss, you may be liable for such damage or loss. It is recommended that you arrange other protection or insurance at your own expense for the duration of storage.
Please read our Self Storage Licence Agreement and StoreProtect Addendum for full details.